Collection Information JPS Chartered Surveyors JPS Chartered Surveyors

Auction Collection Information

Appointment-Only Collections

All auction item collections are strictly by appointment only. This applies to both warehouse collection at our premises in Whitefield and on-site auction locations.

Buyers must book a collection slot, which includes the day and estimated time of arrival.
Without a booked slot, we cannot guarantee staff availability or access to your items.

The auction collection booking link can be find in your payment confirmation email. Alternatively, buyers can book a collection slot by calling 0161 767 8001 or emailing [email protected]. Please note that payment must be made prior to booking a collection slot; if the buyer fails to do so, the collection slot will be cancelled.

This system ensures collections are organised and safe, particularly for larger equipment, industrial assets or bulk consignments.

Proof of Purchase & Identifications

When attending your collection appointment, buyers must bring a copy of their auction invoice. This document allows our warehouse team to identify which lots belong to you and to release them accordingly.

Collecting on Behalf of Someone Else

We recognise that buyers may sometimes need to send someone else to collection their items on their behalf. This is permitted under the following conditions:

The buyer must notify us in advance, either by adding a note when booking the collection slot themselves, or by contacting our team on 0161 767 8001 or [email protected].
The individual collection must present a copy of the buyer's invoice.
Couriers can collect items, providing the correct authorisation has been given.

Warehouse Collection Times & Location

Collections from our warehouse in Whitefield, Manchester are available during the following hours:

Monday - Thursday: 9:30am - 4:30pm
Friday: 9:30am - 4:00pm

Our warehouse address is:

WORTH House, Unit 32 Stanley Road, Whitefield, Manchester, M45 8QX

This location is easily accessible for couriers, hauliers, and buyers arranging their own transport.

On-Site Auction Collections

For auctions that take place on-site, collection arrangements differ:

Each auction has its own strict collection dates and times, which are published in the Important Information section of the auction listing.
Buyers must check these details before bidding, as failure to collect within the specified timeframe may result in items being forfeited or additonal costs being incurred.

Collection Deadlines & Storage Charges

For items sotred in our warehouse, buyers have 7 days from the end of the sale to collect their purchases.
For on-site auctions, deadlines vary and are often shorter.

If buyers do not collect within the allocated period, storage charges may apply. Where buyers communicate with us in advance, we may be able to agree an extension depending on circumstances.

Delivery & Shipping Information

Delivery Availability

We offer UK deliver services on selected items only. Each lot description in our auctions clearly indicate whether:

The lot is collection only
Or, delivery is available

Where delivery is available:

Items are sent via DPD at a standard charge of £10.50 + VAT (£12.60) per consignment.
Packaging fees vary depending on factors like size, weight, amount etc. Please contact us for a full packaging and delivery quote if necessary.

Items Not Eligible for Delivery

Due to the size, fragility, value, or limitations of our packaging facilities, certain assets cannot be shiped directly. These typically include:

Industrial machinery
Power tools and workshop equipment
Furniture (particularly large items)
Electronics and IT equipment
Lighting and fragile goods
High value items
Beverages and glass items

Please always check the lot descriptions to see delivery eligibility. For items that can't be delivered, buyers must arrange collection in person or through a courier/haulier.

Courier Collections & Palletisation

If you wish to use your own courier, we can assist by packaging and preparing your items, provided this is specified in the lot description. A packaging/palletisation quote can be given on request.

We will work directly with buyers or their couriers to confirm the size, weight, and shipping requirements of each consigment. If we are unable to package or deliver certain assets, we can provide recommendations for trusted logistics companies that specialise in handling auction goods.

Costs & Buyer Responsibility

All collection, transport, and delivery costs are the responsibility of the buyer.

We will not release, package, or dispatch items until full payment has been received.
Once payment has been made, liability for the assets to the buyer.

This policy ensures fairness and transparency across all our auctions.

Health & Safety on Collection

To ensure safe and efficient collections from our warehouse and on-site auctions:

Only members of our trained warehouse team are permitted to operate forklifts, pallet trucks, and other machinery.
Our team can assist with loading where required.
For the collection of specialist or heavy machinery, proof of public liability insurance may be requested before release. Buyers will be notifiedin advance is this applies.

We ask all visitors to respect these safety measures to ensure compliance with health and safety regulations.

Storage Policy

If items are not collected withn the stated period:

Storage fees may be charged at our discretion.
Fees vary deoending on the nature and size of the goods and the length of storage required.
Where buyers contact us proactively to explain delays, we will take this into account.
Where items haven't been collected, and no communication made, a public block will be placed on your bidding account.

Prompt collection ensures smoother operations and avoids unnecessary additional costs.