Privacy Policy

 

Privacy Policy

JPS (Surveyors) Limited

Last Updated: 15th May 2026


1. Who We Are

We are JPS (Surveyors) Limited, a company registered in England and Wales (Company No. 5017249) with our registered office at WORTH House, Unit 32 Stanley Road, Whitefield, Manchester, M45 8QX.

You may also know us by our trading names, JPS Chartered Surveyors and ASSETtrail.

For the purpose of the data protection law, we are a data controller. This means we decide how and why your information is used, and we are legally responsible for ensuring your rights are protected.

Our Data Protection Officer is Mark Isaacs, who can be contacted at:

Email: [email protected]
Phone: 0161 767 8001
Mail: JPS Chartered Surveyors, WORTH House, 32 Stanley Road, Whitefield, Manchester, M45 8QX

If you have any questions about this Privacy Policy or how we use your data, please get in touch.


2. The Personal Data We Collect

We collect and process the following categories of personal data:

a) Data you provide us

  • Personal data submitted via our website (www.JPSsurveyors.co.uk), Sales Platforms (e.g. JPS.auction, BidSpotter, notifyme.auction), or Webshop (including Amazon and eBay).
  • Information provided when registering to use our Sales Platform, requesting information, completing forms, concluding a transaction, subscribing to services, or filling in surveys.
  • Records of correspondence with us (phone, email, post, or otherwise).
  • Details of transactions and orders you carry out with us, including fulfilment and communications relating to those orders.
  • Direct debit details (processed by banks on our instructions).
  • Job application data (kept for up to three years).
  • Social media interactions (e.g. Facebook likes, LinkedIn connections).

b) data we obtain through our professional work

We act as professional valuers and surveyors, often for insolvency practitioners. We may therefore obtain personal data from insolvent companies, for example:

  • Information about customers or suppliers of an insolvent company.
  • Contact details to resolve outstanding debts or assets.

c) Technical data

  • IP address, operating system, browser type, and device information.
  • Statistical data in aggregated form about browsing actions and patterns.

d) Special category data

We do not actively collect sensitive data (such as health data, race, religion, or political opinions). If such data is encountered in connection with an insolvency case, we will not actively process it unless specifically instructed by an insolvency practitioner.


3. Cookies and Tracking

We use cookies to improve your experience:

  • Strictly necessary cookies – required for site operation (e.g. logging in, bidding).
  • Analytical/performance cookies – helps us understand visitor numbers and navigation.
  • Social media sharing cookies – placed by social networks (e.g. LinkedIn, Facebook) if you use share buttons.

You can refuse cookies via your browser settings. For more information, visit www.aboutcookies.org.


4. How We Use Your Personal Data

We only use your personal data where permitted by law. Common uses include:

  • To provide information, products, and services you request.
  • To manage user accounts, transactions, and correspondence.
  • To fulfil orders and arrange deliveries.
  • To advise you of forthcoming sales, events, and services.
  • To support insolvency practitioners in carrying out their legal duties.
  • To administer and protect our business, website, and IT systems.
  • To analyse usage and improve our marketing strategies.
  • To process job applications.

Lawful bases for processing:

  • Contract: To perform a contract with you (e.g. fulfil an order).
  • Legal obligation: To comply with legal or regulatory duties.
  • Legitimate interests: To support insolvency processes, improve our services, and protect our systems.
  • Consent: Where required for marketing (e.g. sales/events emails). You can withdraw consent at any time.

 

5. Who We Share Your Data With

We share personal data only where necessary:

Internal: JPS staff and affiliated companies.

External Partners:

  • Banks (for direct debit processing).
  • Marketplaces (Amazon, eBay).
  • Order fulfilment companies (e.g. Royal Mail, DPD).
  • Website and IT providers (e.g. WordPress, Microsoft).
  • Marketing fulfilment companies.
  • Social networks (via share buttons).
  • Insolvency practitioners.
  • Legal/regulatory authorities and agencies for anti-money laundering, fraud prevention, and sanction checks.

We require all third parties to keep your data secure and only use it for the services they provide to us.


6. International Transfers

Your personal data may be transferred outside the UK and the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards (e.g., standard contractual clauses) so that your data is treated securely and in line with applicable laws.


7. How Long We Keep Your Data
  • General business records: minimum of six years.
  • Job applications: up to three years.
  • Specialist buyers: up to ten years.
  • Specialist industry buyers: retained information to inform about future or similar sales.
  • Inactive data: periodically reviewed and erased if no longer relevant.


8. Security of Your Data

We use physical, technical, and organisational measures to protect your personal data:

  • Secure servers located in the UK.
  • SSL encryption for all supplied data.
  • Firewalls, virus scanning, security patches, vulnerability testing, and security audits.
  • Backup and recovery planning.
  • Physical access control to servers.
  • Internal access restrictions and staff data protection training.


9. Your Rights

You have the right to:

  • Access your data.
  • Request correction of inaccurate data.
  • Request deletion of your data (in certain circumstances).
  • Restrict or object to processing.
  • Request transfer of your data to another organisation.
  • Withdraw consent (where applicable).

If you wish to exercise your rights, contact our DPO using the details above.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data had been mishandled. See: www.ico.org.uk


10. Updates to This Policy

We may update this Privacy Policy at any time. Any changes to this Privacy Policy will be posted on this page with the revised date above. Please check back regularly to stay informed.